Experience

Design as an inevitable key component to products

For the past fourteen years I've had the honor of working with numerous intellectuals at companies such as Tata Consultancy Services, Monster Worldwide, Fidelity Investments, and InContext Design who share the same passion for designing the best user experience.

Lead UI / UX Designer

Tata Consultancy Services (TCS)
AUG 2021 – May 2024
  • Built an Enterprise-wide design system by creating a library of reusable components for use and implementation, thus increasing efficiency and consistency for future software products.

  • Increased consumer site production by implementing an updated multichannel design system and providing design knowledge.

  • Assembled a new email design system, providing detailed guidance and standards for designers and developers to implement and interact with.

  • Improved inventory efficiency by modernizing an outdated system used by DSG Teammates for updating product inventory databases.

  • Reduced pain points for DSG Teammates wanting to update product metadata, attributes, and hierarchies in one easy-to-use system.

  • Conducted user research and testing to ensure digital experiences met users' expectations.

  • Produced wireframes during early design iterations to understand user needs and technical constraints.


UI / UX Designer

Monster Worldwide
JUN 2019 – AUG 2021
  • Created a design system that connects design to development, aiming to improve user experience consistency across various channels and products.

  • Implemented and refined workflow strategies to enhance adoption of the new design system, thereby improving the process flow.

  • Co-authored the design system usage guide to communicate design standards and provide guidance for design peers.

  • Introduced a design process by advocating for the design system and leading Figma, design system, workshops, and tutorials for design colleagues.

  • Researched design tools capable of managing global design systems, leading to the selection of Figma as the preferred tool.

  • Lead Designer for government solutions, focusing on improving job seeker experience in Ohio.

UI / UX Designer

Fidelity Investments
JUN 2014 – MAY 2019
  • Crafted user-friendly designs that greatly improved the digital experience for all Fidelity employees, achieved by simplifying forms and processes related to regulatory compliance.

  • Provided design concepts based on business requirements and user feedback to ensure the simplicity and ease of use of internal apps.

  • Participated in user research with research teams in the Agile process to gain deeper insights into user needs and make better design decisions.

  • Crafted digital illustrations to enhance Planning and Guidance products, leading to increased engagement with product offerings.

  • Built parallax animations for the Estate Planning and Planning and Guidance team to enhance the visibility and comprehension of Fidelity's product offerings.

  • Delivered wireframes for a product redesign that enables access to data and analytics for both investment firms and individual investors.

UI / UX Designer

InContext Design
APR 2009 – APR 2014
  • Strengthened the company's overall brand and provided design support for all aspects of the business, including sales, marketing, courses, and training materials.

  • Implemented a new standard while redesigning the company's data browser for delivering customer data.

  • Initiated research on new prototyping tools and best design practices to improve internal processes during the prototyping phase.

  • Improved the organization and reusability of purchased digital assets by maintaining the company's brand, font, icon, and iStock libraries.

  • Created and maintained design templates, resulting in a repeatable process for all future data models.

  • Conducted paper prototype interviews for client research projects, resulting in valuable data collected during design iterations.

  • Constructed wireframes, data models, personas, design patterns, mood boards, storyboards, vision slides, and rapid paper prototypes.

  • Created illustrations for online articles written by the company's CEO.