Experience
Design as an inevitable key component to products
I am a versatile design professional with over a decade of experience in Web, Interactive, Product, and UX Design. My expertise lies in adeptly transforming complexity into simplicity to create a more user-friendly and enjoyable digital experience.
Furthermore, I am passionate about creating, maintaining, evolving, and advocating for design systems across medium to large companies. This involves defining, documenting, and delivering design systems principles across many teams to increase consistency of the customer experience.
Design Systems Consultant
Freelance
Jan 2025 – Current
- Collaborated with Design Ops to enhance design system components and optimized workflows, boosting team Figma proficiency and streamlining the design process.
- Accelerated team design proficiency by 30% through Figma tutorials and comprehensive documentation, enhancing design tool knowledge.
Senior UX Designer | Design Systems
TCS / Dick's Sporting Goods
AUG 2021 – MAY 2024
- Developed and implemented an enterprise-wide design system library that reduced design inconsistencies and accelerated reusable components.
- Established myself as the go-to design system expert, mentoring peers and facilitating workshops that led to an improvement in component quality and adoption rates.
- Created a comprehensive email design system with standardized templates and guidelines, reducing email production time and enhancing brand consistency across all DSG brands.
- Spearheaded UX strategy adoption across product management and engineering teams, resulting in measurable improvements in user satisfaction and product usability metrics.
- Transformed an outdated inventory management system through user-centered redesign, increasing efficiency by and significantly reducing training time for new DSG employees.
- Redesigned inventory metadata and attribute management interfaces, resulting in fewer user errors and reduction in task completion time.
- Leveraged data from extensive user research and usability testing to inform iterative design improvements, increasing user satisfaction scores and decreasing support tickets.
Senior UX Designer | Design Systems
Monster Worldwide
JUN 2019 – AUG 2021
- Architected a comprehensive design system bridging design and development teams, resulting in faster product delivery and improved consistency across Monster's digital portfolio.
- Co-authored the definitive design system usage guide and optimized workflows, increasing team adoption and reducing design inconsistencies by over 50%.
- Led strategic cross-functional workshops and training programs that achieved 100% team adoption of Figma, increasing design tool knowledge by 25%.
- Introduced a design process by advocating for the design system and leading Figma, design system, workshops, and tutorials for design colleagues.
- Conducted extensive evaluation of enterprise design system management tools, presenting data-driven recommendations that led to company-wide Figma implementation, resulting in annual savings in design resources.
UX Designer
Beacon Hill / Monster Worldwide
JUN 2019 – JUN 2020
- Redesigned the user interface for Monster's government solutions product, increasing job seeker engagement and application completion rates.
- Collaborated with cross-functional stakeholders and UX team to implement innovative features that reduced user friction points and increased positive user feedback.
- Transformed complex business requirements into intuitive wireframes and polished designs, resulting in a government solutions product that decreased time-to-application and improved user satisfaction scores.
UX Designer
Fidelity Investments
JUN 2014 – MAY 2019
- Designed intuitive wireframes for a data analytics platform redesign that democratized financial insights for both institutional investors and individual clients, resulting in higher platform utilization.
- Redesigned regulatory compliance processes and forms, resulting in increased employee satisfaction scores and reduction in completion errors across Fidelity's workforce.
- Conducted strategic user testing sessions that uncovered critical insights, leading to data-driven product improvements that increased user retention and reduced support inquiries.
- Led cross-functional collaboration efforts to transform complex business requirements into intuitive wireframes and polished designs, accelerating development cycles and ensuring seamless handoffs.
- Developed distinctive digital illustrations for Planning and Guidance products that increased in user engagement and amplified product visibility across all platforms.
- Created compelling parallax animations for Planning & Guidance and Estate Planning products, improving product comprehension and increasing conversion rates.
UX/UI Designer
InContext Design
APR 2009 – APR 2014
- Strengthened the company's overall brand and provided design support for all aspects of the business, including sales, marketing, courses, and training materials.
- Elevated the company brand through strategic design initiatives for sales, marketing, and training materials, resulting in increased brand recognition and consistency.
- Redesigned the company's data browser with innovative standards that improved customer data accessibility and reduced user navigation time.
- Led research initiative on emerging prototyping tools and design methodologies, implementing findings that accelerated the design process and improved team collaboration.
- Developed and maintained a comprehensive digital asset management system for brand elements, fonts, icons, and stock imagery, reducing design time and decreasing digital asset expenses.
- Created standardized design templates that established scalable processes, reducing production time for new data models and ensuring consistent quality.
- Conducted in-depth paper prototype interviews that generated actionable user insights for product improvements.
- Built comprehensive deliverables including wireframes, data models, personas, and rapid paper prototypes that highlights the user journey.
- Produced custom illustrations for online content, eliminating stock image costs while increasing article engagement.